For an elderly traveler, a simple flight is like climbing the mountains, where the long walks to the gates, unclear boarding instructions, or suddenly changing gates make them feel exhausted, nervous, and confused. That’s where the Kenya Airways Guangzhou office becomes your trusty companion who provides the care and support throughout the journey. The diligent team of Kenya Airways is also there to provide help in the best possible way and offers amenities like special assistance, wheelchair assistance, in-flight meals, priority check-in, and a medical facility. They want the senior citizen to receive all the care and support so that they never feel helpless.
Ready to leave your worries behind? Read this entire guide!
Kenya Airways Guangzhou Office Address
- Kenya Airways Guangzhou Office address: 12a, Goldsun Building, No.109 Ti Yu Xi Road, Guangzhou, 510620
- Kenya Airways Guangzhou Office contact number: (8620)-3866-3221
- Email ID: Customer.Relations@kenya-airways.com
- Working Hours: Every day – 24hrs
However, many times you seek assistance from higher authorities, like head office officials, to solve specific travel matters. At such point, you can refer to the following contact details:
| Head Office Address | Kenya Airways Head Office, Airport North Road, Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya |
| Contact Number | +254 711 024 747 / +254 705 474 747 |
| Working Hours | Consult the airline via phone call |
Customer Services Offered At The Desk!
| Seat Selection | Flight Check-in Details | Flight Refund |
| Fare Cancellation | Excess Baggage | Special Amenities |
| Flight Modifications | Medical Assistance | Checked & Carry-on Limits |
| Add Inflight Services | Track Lost Baggage | Inquire About Inflight WiFi |
| Advisory on Travel Documents | Purchase Flight Insurance | Redeem Miles/ Points to Purchase Flights |
| Restrictions on Pet Travels | Regulations for Young Flyers | Wheelchair Assistance |
| Access to Limited-time Discounts & Offers | Request Special Meals | Updates Flight Details |
| Special Baggage Items | Delay Flight Compensations | Flight Rescheduling |
| Cabin Upgrades | VIP Guest Services | Infant Travel Policies |
Age is just a number, and you can be adventurous at any age, but don’t forget to take guidance from the Kenya Airways Office in Guangzhou and make your journey enjoyable. If you are still concerned about your safety and comfort, you can freely discuss with them.
Frequently Asked Questions
The main office of Kenya Airways is at Kenya Airways Head Office, Airport North Road,
Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya
Yes. The airline offers 24/7 customer service to passengers who want to inquire about their itineraries.
Passengers can contact Kenya Airways by calling their customer line +254 711 024 747 / +254 705 474 747
Travelers can find all the services at the Kenya Airways counter, from mundane ticketing tasks to cabin upgrades, lounge access, loyalty programs, etc.
